Troubleshooting order
- Access: confirm that your account can view the model and run queries, and that its business domain allows access.
- Model state: the model must have an available draft; metric queries also require a published model.
- Query language: use SQL for relational models and read-only MDX for XMLA models.
- Structure: refresh tables and columns in the data source browser and remote structure in the XMLA workspace. Copy exact catalog, cube, hierarchy, and measure names from the page.
- Connection: run a query probe in Run and cache. If it fails, check the data source connection test, network, and credentials.
- Draft synchronization: if the top bar shows a conflict or error, refresh and confirm the latest draft before saving or publishing again.
Common errors
Ask platform operations for complete historical records when needed; the browser session list is not permanent history.