Xpert Tag brings Xpert digital experts into enterprise IM group chats and direct messages. Team members can mention a bot in Lark, DingTalk, or WeCom, hand work to a digital expert, and receive progress and results back in the same conversation.
Xpert already has the IM integration, trigger, conversation, aggregation, card/notification, and partial context-reading foundations. Features marked Planned are Xpert Tag product goals, not current production behavior.
Product Positioning
Xpert Tag is not a simple IM webhook bot, and it does not mean rewriting Lark, DingTalk, and WeCom into one plugin. It is a governed group-agent product experience built on the existing communication plugins and Xpert platform capabilities:
- Groups become workspaces: project, support, alert, sales, and requirement groups can each have their own expert.
- Access follows the group: administrators decide which knowledge bases, tools, plugins, and business systems a group can use.
- Work is visible to the team: progress, key tool calls, results, and traceability return to the original chat or thread.
- Results are more than chat: outputs can be summaries, docs, tickets, charts, metric analysis, code recommendations, or pull request links.
- Team behavior can accumulate: rules, output formats, routines, and repeated workflows can become memory, routines, and skills.
Relationship To Existing IM Plugins
| Platform | Current foundation | Xpert Tag product direction |
|---|
| Lark / Feishu | Long connection or webhook, group mentions, DMs, conversation binding, group scopes, message aggregation, cards/updates, message history/resource reading, document-source support. | Configure experts, knowledge, tools, memory, routines, and audit at the group/channel level. |
| DingTalk | Stream or HTTP, group mentions, DMs, conversation binding, aggregation, text/Markdown/interactive cards, card callbacks, update/recall. | Use a unified Tag session, progress card, and group-level access model for long-running tasks. |
| WeCom | Short or long connection, DMs/groups, conversation binding, aggregation, template cards, streaming/thinking hints, image input, /new reset. | Provide Tag behavior according to platform capabilities and clearly degrade unsupported group experiences. |
Reused Xpert Capabilities
| Xpert capability | Role in Xpert Tag | Status |
|---|
| Digital experts | The task executor users mention in chats. | Available foundation |
| Workflows | Governed business flows, routing, approval, extraction, and tool calls. | Available foundation |
| Knowledge Base | Grounded answers, policy lookup, project materials, and document review. | Available foundation |
| Toolsets | External APIs, data analysis, notifications, files, code, browser, and virtual environments. | Available foundation |
| Skills | Reusable team processes, output templates, and task rules. | Available foundation |
| Schedule Trigger | Daily reports, checks, syncs, and scheduled jobs. | Available foundation |
| Coding Expert | GitHub, GitLab, Gitee, and Yunxiao issue, PR, and code tasks. | Partially available |
| Group-level Access Bundle | Reusable packages of knowledge, tools, credentials, model policy, budget, and write policy. | Planned |
| Group memory | Group rules, project facts, decisions, and output formats. | Planned |
| Tag admin console | A dedicated place for group, expert, access, memory, routine, audit, and usage management. | Planned |
Typical Experience
A project-group member sends:
@Xpert summarize this requirement discussion, draft a PRD, and list open questions.
- Create a Tag session bound to the group or thread.
- Read the current message, reply chain, authorized group context, attachments, knowledge, and tool configuration.
- Acknowledge the task and show a progress list or card.
- Call knowledge, data, ticketing, document, or code tools.
- Return the PRD draft, source summary, open questions, and next-action buttons in the group.
- Record the task, tool calls, results, and cost in audit and usage views.
Steps 1, 2, and 4 can already be composed from current IM triggers and digital expert capabilities. Unified Tag sessions, group access, live checklist, group memory, routines, and usage audit are productization goals.
Related Pages
