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Plugin apps connect conversations with business interfaces. The Assistant interprets goals, calls configured capabilities and explains progress. Business Workbench provides actionable records, forms, editors or result views. The interface depends on the app.

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Use chat and Workbench together

Open Workbench through the app’s business entry. Some views open from resource cards returned by the Assistant; apps integrated with ChatKit may also expose views through the Workbench add menu. Available views depend on the implementation, current context and user permissions.

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Keep work on the same business object

Confirm the current project and business object before starting. Keep subsequent conversations, file selections and view actions within that scope so materials or results from another project are not used as this task’s inputs. An app may define stages such as awaiting materials, pending review or confirmed. Use its saved business state and actual records as evidence. Progress messages explain the process; the app defines the final completion conditions. Apps with several Assistants can assign specialized steps to different roles. A successful execution by one role may still leave other steps or human confirmation pending. For apps with shared task views, see Projects and task collaboration.

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Check where results are saved

Each app determines when versions are saved, which formats are supported and whether approval is required. When a message supplies a filename, path or summary, open the actual result to verify it. See Project files and deliverables for the distinction between working files and formal deliverables.

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Review and continue execution

Check that the result matches the requested scope, has adequate evidence and has any required business approval. Use the app’s editing and retry entry points to preserve business records and state relationships. For writes to external systems or other actions requiring confirmation, follow the app’s confirmation steps. Before handing results to colleagues, check their app, project and file access. Sending a link does not grant additional permissions. See Artifacts for shared storage and version concepts, and ChatKit for the conversation and Workbench experience.